Privacy Policy

We may collect information that you voluntarily provide when you:

• book or inquire about a session
• submit a contact form
• use our website chat feature
• sign up for updates or communications
• contact us by email, text, or another communication method

This information may include your:

• name
• email address
• phone number
• appointment details
• messages or questions you send us
• information you choose to provide about your preferences, goals, or service needs

We may also collect limited technical information automatically when you visit our website, such as your browser type, device type, IP address, referring page, pages visited, and general website activity.

We may use the information we collect to:

• schedule and manage appointments
• provide requested services
• respond to questions and inquiries
• send appointment confirmations, reminders, updates, or service-related messages
• process payments
• improve our website, services, and customer experience
• maintain website security and prevent misuse
• comply with legal obligations
• send promotional or marketing communications when permitted

We do not use your information for purposes that are unrelated to operating and improving Rest Days without your consent where required.

Rest Days may use third-party booking and payment providers to manage appointments and process transactions.

When you make a reservation or payment, information such as your name, contact information, appointment details, and payment information may be processed by those third-party providers according to their own privacy policies and security practices.

Rest Days does not intend to store or have access to your complete credit card number or other full payment-card details when payments are handled through a secure third-party processor.

Our website may use cookies, pixels, analytics tools, or similar technologies to understand how visitors use the site and to improve website performance.

These technologies may collect information such as:

• pages viewed
• time spent on the website
• browser and device information
• general geographic region
• referring websites or links
• interactions with website features

Some cookies are necessary for the website to function properly, while others may be used for analytics, preferences, or marketing.

You can usually control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

If you submit a contact form or use a chat feature on the Rest Days website, we may collect the information you provide during that interaction, including your name, contact information, and the content of your message.

If our chat feature uses a third-party or automated service, information entered into the chat may also be processed by that provider in order to operate the service.

Please avoid submitting highly sensitive personal, financial, or medical information through website chat or general contact forms unless specifically requested through an appropriate secure method.

We may contact you by email, text message, or another method you provide in connection with:

appointments
confirmations
reminders
schedule changes
questions or requests you send us
service-related updates

If you choose to receive promotional communications, you may opt out at any time using the unsubscribe option provided in the message or by contacting us directly.

Opting out of promotional communications will not prevent us from sending necessary transactional or appointment-related messages.

Rest Days does not sell or rent your personal information.

We may share limited information with trusted third-party providers that help us operate the business and website, including providers for:

• website hosting
• booking and scheduling
• payment processing
• website analytics
• email or text communications
• chat or customer support
• security and fraud prevention

These providers may only receive the information necessary to perform their services for us and are subject to their own privacy and security obligations.

We may also disclose information when required by law, legal process, court order, or government request, or when reasonably necessary to protect the safety, rights, or property of Rest Days, our clients, or others.

We take reasonable administrative, technical, and organizational steps to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. For that reason, we cannot guarantee absolute security of information transmitted or stored electronically.